The Joplin Globe
Pittsburg State students, alumni and fans spent much of April taking part in a survey conducted by the university’s Kelce College of Business MBA Association.
(click here for a PDF of the full results of the survey)
The results of more than 1,000 responses were sifted through over the summer and, late Tuesday night, Pitt State announced a handful of changes for the upcoming football season.
The changes, named the “Five For Fans” initiative, are a direct result of the feedback from the survey.
The five changes? Printable tickets, new stadium signage, new seat signage, credit card machines at stadium concession stands and some minor parking changes.
As of Tuesday, tickets to Pitt State football games can be ordered and printed online at www.pittstate.edu/office/tickets. The hope is that this feature reduces lines at the ticket office and at Carnie Smith Stadium on game day.
“We’re really excited about our improvements in ticket technology,” PSU Athletics Director Jim Johnson said in a release. “It’s much more convenient for students because they’ll no longer have to go to the ticket office to pick up their tickets ... It should also shorten the lines on game day.”
Once fans are in the stadium, new stadium signage directing fans to their seating sections and new seat and row numbers will, if all goes as planned, cut down on the time it takes to get to assigned seats.
“There’s no place quite like Carnie Smith Stadium on a Saturday in the fall, but we know there’s always room to improve,” Johnson said. “That’s why we went directly to our fans to find out what they think.”
Fans will also be able to use credit and debit cards for stadium concessions now.
In the parking lot, “Gorilla” parking will be extended throughout McPherson Drive, including the lot west of John Lance Arena. Fans may purchase season “Gorilla” parking passes in advance.
The “Gold” lot west of the stadium will be moved to the Grubbs Hall lot for easier access to the stadium.
“These were some areas our fans said would make the biggest difference on game day,” Johnson said. “Some of the changes you’ll be able to see immediately while others will take longer to put in place.
“The bottom line is that we want to make certain Pittsburg State continues to provide the very best game day experience.”