The Joplin Globe, Joplin, MO

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August 7, 2012

Missouri American Water continues to ask customers in Joplin to voluntarily restrict water usage

JOPLIN, Mo. — Missouri American Water said in a statement issued today that is continuing to ask all of its water customers in the Joplin area to voluntarily conserve water until further notice from the company. The utility  first asked for the voluntary cooperation on July 23.

“Drought conditions have persisted and continue to create challenges to water reserves. Shoal Creek, the main source of supply, is continuing to experience low flows,” the company said in a statement.

“We have not seen any significant decrease in demand after asking customers to voluntarily conserve,” Matthew Barnhart, southwest operations manager, said in a statement. “We are working with the city leaders to determine next steps, but if current weather conditions continue, there is a very good chance we will have to move to mandatory measures.”

Missouri American Water is asking residents to follow a defined outdoor watering schedule. Those persons with odd-numbered street addresses are asked to water only on odd calendar days. Those with even-numbered street addresses are asked to water only on even calendar days.  

Missouri American Water is also asking residents to avoid watering during the peak demand hours of 8 a.m. and 5 p.m.

Residents are also being asked to assist in the report of water leaks in their neighborhoods by notifying the customer service center at 1-866-430-0820.

The voluntary restrictions will be lifted when there are changing weather conditions.


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